Deposits: A non-refundable deposit is payable in advance of a wedding booking in order to secure my services. Wedding/event dates cannot be held open without a deposit. This deposit will be then deducted from the final wedding/event price.
Payment: Payment for makeup services must be by cash, Bank transfer or Card. Unfortunately I do not take payment via cheque or PayPal. Payment can be made in advance or on the day of the makeup service. Trial makeup is to be paid on the day of the trial and Wedding day makeup to be paid the day before via bank transfer or cash/card on arrival.
Cancellations: Wedding Cancellations made by clients must be made at least 10 working days before the wedding date. Please note that deposits are non-returnable. In the unlikely event that I have cancel an appointment for any reason, then every effort will be made to re-schedule (where possible). If a re-schedule is not possible (for example, wedding makeup) then all monies paid in advance (less trial fee(s), if applicable) will be refunded in full and contact details given for an alternative makeup artist.
Special occasion makeup cancellations within 24 hours will incur a 50% fee.
Products used: I only use premium, high-quality cosmetics, brands such as TEMPTU, MAC, BOBBI BROWN, NARS, ILLAMASQUA. These brands are designed to look good to the eye and, crucially, to the camera as well. These products are also chosen to ensure that your makeup lasts all day and into the night.
Setup times: I will arrive at the location or wedding/event venue at the pre-agreed time, allowing sufficient time to set-up and apply makeup to client(s).
Travelling area and charges: I will travel to a client’s home or wedding/event venue within a 10 mile radius from locations S40 and WF3 without incurring an additional travel expense. Distances beyond this will be charged at 45p per mile. This will be calculated and agreed at the time of your quote and any additional charges added to the trial/wedding day fee, if applicable. Any additional charges, such as parking and/or bridge toll will be invoiced to the client, and applies to both trial and wedding/event dates.
Vouchers Vouchers are available in any amount you wish from £15 upwards. Please note these vouchers are valid for a period of 12 months from the date issued on the front of them. After this period, the voucher will have expired unless a special arrangement is made directly with myself. These gift vouchers cannot be redeemed for cash. Any vouchers that appear to have been tampered with in any way will not be accepted as payment of services rendered.
Health and Safety Should any members of the client's party become abusive, threatening, offensive and/or violent; I reserve the right to terminate the service without a refund. For reasons of Health and Safety, we ask that clients and their party do not smoke during the makeup trial, make up lesson or makeup service.
*By paying a Deposit you are agreeing with the above Terms and Conditions*